Delivery
Last updated: 4 October 2026
At a glance
| Delivery cost | Free on every order, with no minimum spend |
|---|---|
| Dispatch | Within 2–3 business days of your order being confirmed, from Pakistan |
| Delivery time | Most orders arrive 7–15 business days after your order is confirmed |
| Couriers | TCS (RedBox) or M&P International; every parcel is tracked |
| Duties and taxes | Not included; if your country charges them, you pay them on delivery |
On this page
Where we deliver
Orders ship from Pakistan with TCS (RedBox) or M&P International, depending on your destination. We deliver worldwide, including the United States, the United Kingdom, the European Union, the Middle East and Asia-Pacific.
If you’re not sure we can reach your address, email us at info@instrofine.com before you order.
When your order ships
We dispatch orders within 2–3 business days of your order being confirmed. Business days are Monday to Friday, excluding public holidays in Pakistan.
Every parcel is tracked. When yours leaves us, we add its tracking number to your order on our website and send it to you by email or WhatsApp.
If we can’t dispatch your order on time, we’ll email you a new date. You can then wait, or cancel for a full refund.
How long delivery takes
Most orders arrive 7–15 business days after your order is confirmed, roughly 1½ to 3 weeks. That includes the 2–3 business days before dispatch.
The time depends on your country and on customs clearance, so treat it as an estimate rather than a guaranteed date.
Tracking your parcel
Your tracking number lets you follow the parcel until it reaches you. You’ll also find it on your order on our website.
If you haven’t received it within 4 business days of your order being confirmed, email us.
Customs duties and import taxes
Our prices don’t include import duties, taxes or customs fees. If your country charges them, you pay them, usually to the courier before delivery. Rates vary by country, so check with your local customs office before you order.
If you refuse a parcel because of duties or taxes, the courier returns it to us. Once it arrives, we refund the price you paid for your order, minus the courier’s charge for sending it back.
Delayed or lost parcels
If your parcel is past its estimated delivery time, email us with your order number and we’ll take it up with the courier. If the courier confirms the parcel is lost, we’ll send a replacement or refund you in full.
Damaged or wrong items
If your order arrives damaged, faulty or not what you ordered, we replace or refund it at our cost. See Returns and refunds for what to send us.
Changing your delivery address
Check your address at checkout. If you need to change it, email us before your order is dispatched. Once the parcel is with the courier, we may not be able to change it.
Contact
Email info@instrofine.com and include your order number. We reply within 1 business day.